Shipping policy

Sisiaipu Shipping Policy

Our goal is to offer you wide-coverage shipping options, no matter where you live. We strive to provide you with services of the highest level.

1. Shipping Service & Delivery Area

Sisiaipu currently offers delivery to the following countries and regions:

United States, United Kingdom, Austria, France, Korea, Germany, Italy, Spain, Singapore, Switzerland, South Africa, Netherlands, Poland, Mexico, Japan, Malta, Belgium, Portugal, Luxembourg, Romania, Ireland, Slovakia, Bulgaria, Slovenia, Croatia, Sweden, Czech Republic, Denmark, Estonia, Australia, Finland, Turkey, Hungary, Israel, Latvia, Lithuania, Canada, Norway, Greece, Cyprus, New Zealand, Chile, Colombia, Bahrain, Qatar, Kuwait, Brazil, Saudi Arabia, United Arab Emirates, Malaysia, Philippines, Thailand, Vietnam, Rwanda, Pakistan, Tanzania, Angola, Nigeria, Ghana, Uganda, Kenya, Lebanon, Egypt, Russia, Kazakhstan, India, Iceland, Ukraine, Argentina, Indonesia, Namibia, Morocco, Sri Lanka, Bangladesh, Serbia, Nepal, French Polynesia, China (Hong Kong, Taiwan, Macau).

Shipping methods: USPS / DHL / UPS Express / FedEx / Yun Express / SF Express / China Post

2. Shipping Time & Fee

2.1 Shipping Time

Processing Time: 1 Business Day

Shipping Time by Region:

Shipping Time Region
1–2 Business Days Hong Kong, Taiwan, Macau
3–5 Business Days United Kingdom, France, Japan
4–7 Business Days Australia, Germany
4–6 Business Days (Updated) United States
5 Business Days Singapore, South Korea, Thailand, Vietnam
5–8 Business Days Italy, Spain
6–8 Business Days Netherlands, Austria, Poland
6–10 Business Days Belgium, Luxembourg, Ireland, Bulgaria, Croatia, Czech Republic, Estonia, Finland, Hungary, Latvia, Lithuania, Malta, Portugal, Romania, Sweden, Denmark, Israel, Turkey, New Zealand, Slovakia, Slovenia, United Arab Emirates, French Polynesia
8–10 Business Days Malaysia, Philippines, Norway, Canada, Mexico
8–12 Business Days Saudi Arabia, Kuwait, Qatar, Bahrain, Lebanon, South Africa, Greece, Switzerland, Cyprus, Rwanda
10–13 Business Days Pakistan, Tanzania, Angola, Jordan
10–20 Business Days Argentina, India, Indonesia, Kazakhstan, Namibia, Sri Lanka, Bangladesh, Morocco, Ukraine, Russia, Serbia, Nepal, Iceland
13–16 Business Days Nigeria, Ghana, Uganda, Kenya, Brazil, Chile, Colombia

Note: Shipping times reflect normal delivery conditions. Delays may occur in exceptional circumstances.

2.2 Shipping Fee

  • Free Shipping on orders over $39

  • Orders below $39 require a $9.99 shipping fee

If you require a faster or designated courier service (e.g., DHL, UPS, FedEx), please contact us at Sisiaipu@gmail.com for a quote.

3. Import Duties & Taxes

Our shipping fees typically include import duties for most countries.
However, some countries (such as Brazil and Switzerland) may impose additional import taxes.
In such cases, the recipient may be responsible for these taxes and duties.

If you have any questions, our support team is always here to help.

4. Shipping Notice

For special shipping requests, please contact Sisiaipu customer service.

Please confirm your shipping address before making payment.
If an incorrect address is entered, contact Sisiaipu@gmail.com immediately and we will attempt to assist.
Once shipped, we cannot guarantee address changes, and customers are responsible for any risks or costs arising from such changes.

Be sure to provide the correct name, address, and contact information to ensure successful delivery.

5. Sisiaipu assumes no responsibility for delays or order issues caused by:

  • Shipping delays of 1–2 days for remote regions

  • Delivery failures due to customer actions, including but not limited to:

    • Wrong or incomplete address

    • Changing address after shipping

    • Incorrect contact information

    • Refusal to receive

  • Force majeure events (weather, natural disasters, war, government restrictions, transportation interruptions, etc.)

  • Items prohibited or restricted due to aviation regulations

  • Packages confiscated or returned due to transportation rule violations

  • Deliveries attempted during weekends, national holidays, or when couriers cannot access certain locations (schools, gated residences, etc.)